Location Logic collects contact information from customers at several different points on our websites: free trial ordering, online support registration and subscription to the news. We will not sell, share, or rent this contact information to others in ways different from what is disclosed in this statement. Such data is securely stored and heavily guarded to prevent unauthorized access.
In order to use our customer support website, website or applications, a user must (or in some cases may) first complete the registration form. During registration a user is required to give their contact information (such as name, email address) and unique identifiers (such as username and password). This information is only used to contact the user about the services on our site for which they have expressed interest.
We request information from the user on our order form. Here a user must provide contact information (e.g. name and email address) and financial information (e.g. credit card number, purchase order, credit check information). This information is used for billing purposes and to complete orders. If we have trouble processing an order, this contact information is used to get in touch with the customer.
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Cookies are only used to store encrypted login information.
We use IP addresses, browser type, operating system, referring URLs, page views, and access times to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
The Location Logic website and applications take every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. We implement all necessary measures to maintain high level protection against unauthorized access. Once your information reaches us, it resides on servers that are heavily guarded both physically and electronically. Physical security: Location Logic services are hosted on highly reliable, secure and redundant servers, located in secure colocation facilities, delivering multi-level physical security for mission-critical Internet operations. All areas of the centers are monitored and recorded using CCTV, and all access points are controlled. Application security: all servers are running Windows Server operating systems and are placed behind electronic firewalls. Our system is always using the latest security technique available from Microsoft. All hyperlinks are secured with SSL encryption. Location Logic automatically encrypts your confidential information in transit from your computer using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits.
We may send site and service updates announcements to our customers. Subscribers are able to un-subscribe from service announcements which contain important information about the service. We communicate with our customers to provide requested services and in regards to issues relating to their account via email or phone.
If a customer's personally identifiable information changes, or if customers no longer desire our service and want to close their account , we will endeavor to provide a way to correct, update or remove that customers personal data provided to us. Change requests should be sent to firstname.lastname@example.org.
It is Location Logic's policy to respect the privacy of its customers. Therefore, Location Logic will not monitor, edit or disclose the contents of your personal account unless required to do so by law, in accordance with a judicial or other governmental subpoena, warrant or order or unless Location Logic believes that such action is necessary to; (1) conform to the law or comply with legal process served on Location Logic; (2) protect and defend the rights or property of Location Logic; or (3) act under exigent circumstances to protect the personal safety of its customers or the public.